How Do You Follow Up With a Network Marketing Prospect?
Follow Up to Help People Decide — Not to Pressure Them Into Saying Yes
WEALTHNETWORK MARKETINGINCOMEMONEYFINANCES
Coach Marcus Jones
9/18/202617 min read
How Do You Follow Up With a Network Marketing Prospect?
Follow Up to Help People Decide — Not to Pressure Them Into Saying Yes
By Coach Marcus Jones
You shared the information.
They watched the video.
They attended the presentation.
They looked at the website.
They said:
“THIS LOOKS INTERESTING.”
Then...
Nothing.
Now what?
Do you:
Call them?
Text them?
Wait?
Send another video?
Ask if they're ready to join?
Follow up tomorrow?
Follow up next week?
Or assume:
“THEY'RE NOT INTERESTED.”
This is where many network marketers struggle.
Some never follow up because they're afraid of:
BOTHERING PEOPLE.
Others follow up so aggressively that the prospect starts:
AVOIDING THEM.
Neither approach works very well.
The answer is:
PROFESSIONAL FOLLOW-UP.
Follow-up isn't:
Chasing.
Begging.
Convincing.
Or repeatedly asking:
“ARE YOU READY TO JOIN YET?”
Follow-up is helping someone move from:
Information
to:
A DECISION.
And sometimes that decision is:
Yes.
Sometimes:
No.
Sometimes:
Not now.
All three are:
ACCEPTABLE ANSWERS.
IN THIS ARTICLE
What follow-up really means
Why follow-up matters
When you should follow up
Why you should schedule the follow-up in advance
What to say after someone reviews the information
Why “What did you like best?” can be a useful question
How to ask better follow-up questions
What to do when someone doesn't respond
How many times you should follow up
How to handle objections
How to respond to “I need to think about it”
How to respond to “I need to talk to my spouse”
How to respond to “I don't have the money”
How to respond to “I don't have the time”
How to respond to “I'm not good at sales”
How to respond to “Is this MLM?”
How to handle no
How to handle not now
How to track prospects
Why you should sort instead of convince
How follow-up connects to duplication
QUICK ANSWER: HOW DO YOU FOLLOW UP WITH A NETWORK MARKETING PROSPECT?
Follow up:
WHEN YOU SAID YOU WOULD.
Then ask:
Questions.
Listen.
Clarify.
Answer what they actually want to know.
And help them determine whether:
THE BUSINESS FITS THEM.
A simple follow-up might be:
“Thanks for taking a look. What stood out to you most?”
Then:
LISTEN.
Don't immediately start:
Selling again.
The prospect's answer tells you:
Where the conversation should go next.
FOLLOW-UP STARTS BEFORE YOU LEAVE THE FIRST CONVERSATION
This is one of the biggest lessons I can give you.
Don't say:
“WATCH THIS AND GET BACK TO ME.”
Why?
Because life happens.
Work.
Kids.
Dinner.
Emails.
Social media.
Appointments.
And suddenly:
Three days pass.
Instead, say:
“I'll send you the short overview. When would be a good time for us to reconnect after you've watched it?”
Now you have:
AN APPOINTMENT.
DON'T LEAVE FOLLOW-UP TO CHANCE
If someone says:
“I'll watch it tonight.”
You might say:
“Perfect. Would tomorrow afternoon or tomorrow evening be better for a quick follow-up?”
Now you're not:
Chasing them.
You're doing:
WHAT YOU BOTH AGREED TO DO.
That's much more professional.
DO WHAT YOU SAY YOU'LL DO
If you say:
“I'll call you tomorrow at 6:00.”
Call:
Tomorrow at 6:00.
Not:
Three days later.
Reliability builds:
TRUST.
And trust matters in:
Business.
FOLLOW-UP IS CUSTOMER SERVICE BEFORE THEY BECOME A CUSTOMER OR BUSINESS BUILDER
Think about it.
They have:
Questions.
Concerns.
Uncertainty.
Your job is to:
Help.
Not:
APPLY PRESSURE.
That mindset changes the entire conversation.
DON'T START WITH:
“SO... ARE YOU READY TO JOIN?”
Too fast.
You haven't even learned:
What they thought.
Start with:
CURIOSITY.
TRY:
“WHAT STOOD OUT TO YOU MOST?”
Or:
“What did you like?”
“What questions came up?”
“What part interested you most?”
“What part would you like me to explain better?”
Now the prospect:
TALKS.
And you:
Listen.
WHY “WHAT DID YOU LIKE BEST?” CAN WORK
This classic network marketing question has a useful purpose.
It helps reveal:
INTEREST.
Maybe they say:
“The products.”
Great.
Talk about:
Products.
Maybe:
“The extra income.”
Great.
Talk about:
The business.
Maybe:
“The flexibility.”
Great.
Talk about:
How the business fits around a schedule.
Maybe:
“The low startup cost.”
Great.
Now you know:
WHAT MATTERS TO THEM.
BUT DON'T MAKE IT SOUND ROBOTIC
If every person on your team says:
“WHAT DID YOU LIKE BEST?”
with exactly the same delivery...
it can sound:
Scripted.
The principle matters more than:
The exact words.
Talk like:
YOURSELF.
THE PURPOSE OF THE FIRST FOLLOW-UP QUESTION IS TO GET THEM TALKING
Not:
To close them.
When they talk:
You learn.
When you talk:
They learn.
Both matter.
But during follow-up:
LISTENING IS CRITICAL.
ASK:
“WHAT QUESTIONS DO YOU HAVE?”
This is better than:
“Do you have any questions?”
Why?
“Do you have any questions?”
can produce:
“No.”
“What questions do you have?”
assumes it's normal to:
ASK QUESTIONS.
And it is.
QUESTIONS ARE A GOOD SIGN
Don't be afraid when someone asks:
How much does it cost?
How do I get paid?
Do I have to recruit?
What are the products?
How much time does it take?
Is it network marketing?
How much can I realistically earn?
What happens if I quit?
Those aren't necessarily:
OBJECTIONS.
They may be:
DUE DILIGENCE.
Remember Day 51.
You want informed people.
DON'T BECOME DEFENSIVE
If someone asks a hard question:
Stay calm.
If you know:
Answer.
If you don't know:
Say:
“I DON'T KNOW, BUT I'LL FIND OUT.”
That's better than:
Making something up.
YOU DON'T HAVE TO KNOW EVERYTHING
A professional doesn't always know:
Every answer.
A professional knows:
WHERE TO FIND THE ANSWER.
Use:
Official company documents.
Policies.
Income disclosures.
Product information.
Compensation materials.
Reliable regulatory information.
DON'T ANSWER WITH HYPE WHEN FACTS ARE AVAILABLE
Someone asks:
“How much can people make?”
Don't say:
“THE SKY'S THE LIMIT!”
That's not useful.
Show:
The compensation plan.
Current income disclosure information, if available.
Typical results.
Requirements.
And explain:
RESULTS VARY.
The FTC has repeatedly emphasized that earnings claims for MLM and other money-making opportunities should be truthful, substantiated and representative of what people are likely to achieve—not based merely on extraordinary success stories.
FOLLOW-UP IS WHERE EXPECTATIONS GET CLARIFIED
The initial presentation creates:
Interest.
Follow-up should create:
UNDERSTANDING.
That means discussing:
Work.
Time.
Costs.
Customers.
Prospecting.
Training.
Compensation.
Qualifications.
Realistic expectations.
Don't wait until:
After enrollment
to reveal:
HOW THE BUSINESS ACTUALLY WORKS.
INFORMATION BEFORE ENROLLMENT CREATES BETTER DECISIONS
Would you rather have:
10 people join tonight
who don't understand what they're doing...
or:
3 people join
who understand:
The products.
The business model.
The costs.
The work.
The expectations.
And their goals?
I'll take:
INFORMED PEOPLE.
A FAST SIGNUP ISN'T ALWAYS A GOOD SIGNUP
Excitement can produce:
Enrollment.
Understanding helps produce:
RETENTION.
You want people who know:
What they're saying yes to.
THE FOLLOW-UP CONVERSATION SHOULD ANSWER THREE QUESTIONS
1. WHAT INTERESTED THEM?
2. WHAT CONCERNS THEM?
3. WHAT DO THEY NEED TO DECIDE?
That's it.
If you can discover those three things:
You can have:
A REAL CONVERSATION.
DON'T TRY TO OVERCOME EVERY OBJECTION
I don't love the phrase:
“OVERCOME OBJECTIONS.”
Sometimes an objection is:
A question.
Sometimes:
A misunderstanding.
Sometimes:
A legitimate concern.
And sometimes:
A reason the person shouldn't join.
Your job isn't always to:
REMOVE THE OBJECTION.
Your job is to:
UNDERSTAND IT.
ASK:
“WHAT MAKES YOU FEEL THAT WAY?”
Someone says:
“I don't think I have time.”
Ask:
“What does your schedule look like?”
Someone says:
“It's too expensive.”
Ask:
“Which cost concerns you?”
Someone says:
“I don't like selling.”
Ask:
“What part of selling makes you uncomfortable?”
Now you're dealing with:
THE REAL ISSUE.
DON'T ANSWER BEFORE YOU UNDERSTAND
If someone says:
“I need to think about it.”
Many distributors immediately say:
“What do you need to think about?”
That's not necessarily bad.
But tone matters.
Try:
“Absolutely. What part would you like more clarity on before you decide?”
That's:
HELPFUL.
Not confrontational.
“I NEED TO THINK ABOUT IT” CAN MEAN MANY THINGS
It may mean:
I have questions.
I'm nervous.
I don't understand the compensation.
I'm concerned about money.
I need to talk to my spouse.
I don't trust the industry.
I'm not sure I have time.
Or:
I'M TRYING TO POLITELY SAY NO.
Don't assume.
Ask.
SOMETIMES THEY REALLY DO NEED TO THINK
Give them:
Space.
You don't need to force:
A same-day decision.
A legitimate opportunity should survive:
24 HOURS OF THOUGHT.
FOMO SHOULD NOT BE YOUR CLOSING STRATEGY
Be careful with:
“You'll lose your spot!”
“This is your only chance!”
“Everybody's getting in now!”
“You'll regret waiting!”
Unless there's a genuine, accurately described deadline:
Don't manufacture:
URGENCY.
REAL URGENCY IS FINE
A promotion ends:
Friday.
Enrollment pricing changes:
Monday.
An event registration closes:
Tonight.
Tell them.
That's:
INFORMATION.
Fake urgency is:
Manipulation.
WHAT IF THEY SAY:
“I NEED TO TALK TO MY SPOUSE.”
Respect it.
This is especially important if:
Money.
Time.
Inventory.
Travel.
Monthly expenses.
Or household commitments
are involved.
You could say:
“Absolutely. What questions do you think your spouse will have? I can make sure you have accurate information.”
That's helpful.
DON'T SAY:
“YOU DON'T NEED YOUR SPOUSE'S PERMISSION.”
You don't know:
Their financial arrangements.
Their household.
Their commitments.
Respect:
THEIR RELATIONSHIP.
SOMETIMES INVITING THE SPOUSE TO LOOK IS BETTER
If appropriate:
“If you'd both like, we can go through the basics together so you both hear the same information.”
That prevents:
Secondhand confusion.
WHAT IF THEY SAY:
“I DON'T HAVE THE MONEY.”
Don't immediately say:
“THAT'S WHY YOU NEED THIS.”
That phrase can be:
Insensitive.
And it can pressure financially vulnerable people into:
Spending money they shouldn't spend.
Remember Day 50.
People should understand:
Startup costs.
Ongoing expenses.
And financial risk.
ASK:
“What part of the cost is the concern?”
Maybe they misunderstood:
The cost.
Maybe there are:
Lower-cost options.
Maybe they should:
WAIT.
That's okay.
NEVER ENCOURAGE SOMEONE TO TAKE ON UNWISE DEBT TO JOIN
Don't tell someone to:
Max out a credit card.
Borrow rent money.
Skip a bill.
Take a payday loan.
Because:
“YOU'LL MAKE IT BACK.”
You don't know that.
Income is:
Not guaranteed.
SOMETIMES THE RIGHT ANSWER IS:
“THIS MAY NOT BE THE RIGHT TIME.”
That's leadership too.
Not every prospect needs to become:
A signup.
WHAT IF THEY SAY:
“I DON'T HAVE TIME.”
Don't say:
“Everybody has time.”
Maybe they don't.
Ask:
“What does your week look like?”
Then discuss:
Realistic activity.
Could they commit:
30 minutes?
An hour?
A few hours per week?
Would that be enough for:
Their goal?
Be honest.
TIME AND GOALS HAVE TO MATCH
Someone wants to build:
A large income.
But can only commit:
20 minutes a week.
Those expectations may not:
MATCH.
Better to address that:
Before they join.
WHAT IF THEY SAY:
“I'M NOT GOOD AT SALES.”
Don't say:
“You don't have to sell anything!”
if customer acquisition is part of:
The business.
Instead:
Explain what professional selling can look like.
Questions.
Education.
Recommendations.
Product demonstrations.
Content.
Referrals.
Follow-up.
Customer service.
They can learn:
SKILLS.
NETWORK MARKETING DOESN'T REMOVE THE NEED FOR SALES
It changes:
How sales may happen.
But businesses still need:
CUSTOMERS.
Remember Day 52.
WHAT IF THEY SAY:
“I DON'T KNOW ENOUGH PEOPLE.”
Good.
You don't need to argue.
Explain that customer and prospect acquisition can include:
Social media.
Content.
Referrals.
Networking.
Events.
Communities.
Online search.
Offline conversations.
A warm list is:
ONE METHOD.
Not:
The entire business.
WHAT IF THEY SAY:
“I DON'T WANT TO BOTHER MY FRIENDS.”
You can say:
“Neither do I. I don't believe in treating everyone I know as a prospect.”
Then explain:
Day 53.
Look for:
Openness.
Ask permission.
Share information.
Respect no.
That's:
PROFESSIONAL PROSPECTING.
WHAT IF THEY SAY:
“IS THIS MLM?”
Say:
“YES.”
If it is.
Don't play:
Terminology games.
Then explain:
How the model works.
Customers.
Products.
Sales.
Team building.
Compensation.
Costs.
Let them:
EVALUATE IT.
WHAT IF THEY SAY:
“I'VE DONE NETWORK MARKETING BEFORE.”
Don't assume:
Positive.
Or negative.
Ask:
“WHAT WAS YOUR EXPERIENCE?”
Listen.
They may have:
Loved the industry.
Hated the company.
Had a bad sponsor.
Overspent.
Built a large team.
Learned valuable skills.
Lost money.
Made money.
Every experience is:
Different.
DON'T INSULT THEIR PREVIOUS COMPANY
Even if you're convinced:
Yours is better.
Don't say:
“That company was terrible.”
Ask:
“What would you want to be different this time?”
Now you're focused on:
THEIR NEEDS.
WHAT IF THEY SAY:
“NETWORK MARKETING DOESN'T WORK.”
Don't start:
A debate.
Ask:
“What makes you say that?”
Then:
Listen.
Maybe they have:
Evidence.
Experience.
Misconceptions.
Or simply:
No interest.
You don't have to:
WIN THE ARGUMENT.
SORT, DON'T CONVINCE
We keep returning to this because:
It matters.
You are sorting:
YES.
NO.
NOT NOW.
NEEDS MORE INFORMATION.
That's your job.
“NO” IS A COMPLETE BUSINESS OUTCOME
Someone says:
“No, this isn't for me.”
You say:
“NO PROBLEM. THANKS FOR TAKING A LOOK.”
That's it.
No:
Guilt.
Sarcasm.
Pressure.
DON'T ASK:
“WHY NOT?”
in a confrontational way.
If the relationship supports it, you might ask:
“Would you mind sharing what made you decide against it? The feedback helps me.”
That's different.
And if they don't want to explain:
LET IT GO.
A RESPECTFUL NO CAN PROTECT A FUTURE YES
Maybe:
The timing changes.
The company changes.
Their goals change.
Their finances change.
Their career changes.
Their opinion changes.
Don't burn:
THE BRIDGE.
“NOT NOW” NEEDS A DATE
This is important.
Someone says:
“Maybe after the holidays.”
Don't leave it at:
Maybe.
Ask:
“Would it be okay if I check back with you in January?”
If yes:
Put it in:
YOUR FOLLOW-UP SYSTEM.
FOLLOW-UP WITHOUT A SYSTEM BECOMES MEMORY
And memory is:
Unreliable.
Use:
A notebook.
Spreadsheet.
CRM.
Calendar.
Contact manager.
Whatever you'll actually:
USE.
TRACK THESE BASIC THINGS
Name.
Date contacted.
Interest.
What they reviewed.
Questions.
Decision status.
Next follow-up date.
Notes.
That's enough.
YOUR PIPELINE SHOULD HAVE CLEAR CATEGORIES
For example:
NEW
Just contacted.
REVIEWING
Has information.
FOLLOW-UP
Needs conversation.
DECIDING
Has questions.
LATER
Future timing.
CUSTOMER
Product interest.
BUSINESS BUILDER
Joined the business.
CLOSED
Not interested.
Simple.
DON'T KEEP EVERYONE IN “FOLLOW-UP” FOREVER
That's not a pipeline.
That's:
A STORAGE UNIT.
At some point:
Sort.
HOW MANY TIMES SHOULD YOU FOLLOW UP?
There is no universal magic number.
Context matters.
Did they:
Ask for information?
Schedule a call?
Express strong interest?
Stop responding?
Tell you to check back later?
Your follow-up should reflect:
THEIR LEVEL OF INTEREST.
HIGH INTEREST = MORE NATURAL FOLLOW-UP
They ask:
Questions.
Attend calls.
Respond.
Review information.
Great.
Keep:
The conversation moving.
LOW INTEREST = GIVE SPACE
One-word answers.
Repeated missed calls.
No response.
No questions.
Those are:
Signals.
Don't keep:
PUSHING.
SILENCE IS INFORMATION
If someone repeatedly:
Doesn't respond...
eventually:
Move on.
You don't need to send:
“JUST FOLLOWING UP”
every Tuesday for:
Six months.
A GOOD FINAL FOLLOW-UP CAN SOUND LIKE:
“I don't want to keep filling your inbox. If you'd like to revisit this later, I'm happy to help. Either way, no pressure.”
That gives them:
SPACE.
And protects:
The relationship.
DON'T USE GUILT
Avoid:
“You said you wanted extra income.”
“I thought you were serious.”
“I guess you don't really want change.”
“Successful people make decisions quickly.”
No.
Those statements use:
EMOTIONAL PRESSURE.
That's not how I want to build.
DON'T QUESTION SOMEONE'S AMBITION BECAUSE THEY SAID NO
Their decision about:
Your opportunity
doesn't define:
Their ambition.
Respect:
People.
DON'T USE THEIR PAIN AGAINST THEM
If they told you:
They're struggling financially...
don't repeatedly bring that back as:
LEVERAGE.
That conversation was:
Trust.
Treat it that way.
FOLLOW UP WITH VALUE
Follow-up doesn't always have to be:
“Have you decided?”
You can send:
An answer to their question.
A relevant product detail.
A short overview.
Official income information.
A customer story where appropriate.
A company policy.
A useful business article.
Something that helps:
THEM EVALUATE.
DON'T SEND RANDOM INFORMATION JUST TO STAY IN FRONT OF THEM
If their concern is:
Cost...
don't send:
A product testimonial.
Answer:
COST.
If their concern is:
Time...
talk about:
TIME.
Relevance matters.
ANSWER THE OBJECTION THEY ACTUALLY HAVE
Not the objection:
You rehearsed.
This is where:
LISTENING
beats:
Scripts.
THERE'S A DIFFERENCE BETWEEN AN OBJECTION AND A CONDITION
An objection:
“I don't understand how compensation works.”
You can:
Explain.
A condition:
“I have no money available for this until January.”
You may not be able to:
FIX THAT.
Recognize the difference.
SOME CONDITIONS REQUIRE TIME
And that's okay.
Your business should have:
More prospects.
Remember Day 53:
MORE PROSPECTS CREATES LESS PRESSURE ON EACH PROSPECT.
When you only have:
One prospect...
you tend to:
Hover.
When you have:
20...
you can:
SORT.
PIPELINE REDUCES DESPERATION
This is why consistent prospecting matters.
You don't need:
Marcus Prospect #1
to join today
if you're having:
New conversations tomorrow.
Activity creates:
EMOTIONAL STABILITY.
FOLLOW-UP SHOULD NOT BE YOUR ONLY ACTIVITY
A common mistake:
You get three prospects.
Then stop prospecting.
Now all your energy goes into:
THOSE THREE PEOPLE.
Keep finding:
Customers.
Prospects.
Conversations.
Your pipeline needs:
New people entering.
THINK OF YOUR BUSINESS LIKE A FUNNEL
At the top:
Conversations.
Then:
Interest.
Information.
Follow-up.
Decision.
Customer.
Business builder.
Not everyone moves:
ALL THE WAY THROUGH.
That's normal.
DON'T EXPECT 100% CONVERSION
If everyone you speak with:
Joins...
you may not be talking to:
Enough people.
Business involves:
CONVERSION RATES.
Track yours.
NUMBERS REMOVE SOME OF THE EMOTION
Suppose:
20 people look.
10 follow up.
4 seriously consider.
2 join.
Now a no doesn't feel like:
FAILURE.
It's part of:
The process.
TRACK YOUR NUMBERS
How many people:
Did you contact?
Looked?
Followed up?
Became customers?
Joined the business?
Reordered?
Stayed active?
Now you're running:
A BUSINESS.
Not relying on:
Feelings.
DON'T JUST TRACK ENROLLMENTS
Track:
Retention.
Because if you enroll:
10
and lose:
9...
you have another:
Problem.
Good expectations and good onboarding can improve:
RETENTION.
THE FOLLOW-UP IS ALSO A PREVIEW OF YOUR LEADERSHIP
Think about this.
How you treat someone:
Before they join
may tell them how you'll treat them:
AFTER THEY JOIN.
If you're:
Patient.
Helpful.
Organized.
Honest.
Responsive.
They see:
Leadership.
IF YOU'RE PUSHY BEFORE ENROLLMENT...
they may wonder:
“WILL I BE EXPECTED TO DO THIS TO OTHER PEOPLE?”
That's a fair concern.
Your behavior is:
DUPLICATING BEFORE THEY EVEN JOIN.
BUILD THE WAY YOU WANT YOUR TEAM TO BUILD
If you want your team to:
Respect people.
Ask questions.
Use tools.
Follow up.
Avoid hype.
Track prospects.
Then:
MODEL IT.
Duplication begins with:
Example.
FOLLOW-UP SHOULD BE EASY ENOUGH FOR A NEW PERSON TO COPY
This matters.
If your follow-up requires:
Advanced sales psychology.
20 closing techniques.
Complicated scripts.
Pressure.
A new person may struggle.
Instead:
Teach:
ASK.
LISTEN.
ANSWER.
SORT.
NEXT STEP.
Simple.
A SIMPLE FOLLOW-UP FORMULA
Remember:
R — RECONNECT
“Thanks for taking a look.”
A — ASK
“What stood out to you?”
L — LISTEN
Let them talk.
C — CLARIFY
“What questions do you have?”
N — NEXT STEP
Decide:
Yes.
No.
More information.
Later.
You don't need:
A CLOSING MANUAL.
DON'T TRY TO CLOSE EVERY PERSON ON THE FIRST FOLLOW-UP
Sometimes the next step is:
Another video.
A product sample.
A three-way call.
An overview.
Talking with a spouse.
Reading official documents.
That's okay.
Progress is:
THE NEXT APPROPRIATE STEP.
THREE-WAY CALLS CAN HELP — IF THE PROSPECT AGREES
Sometimes your sponsor or another experienced leader can answer:
Questions.
But don't surprise someone by suddenly:
ADDING A STRANGER TO THE CALL.
Ask:
“I know someone who can explain that better than I can. Would you be open to a quick three-way call?”
Permission.
Again.
DON'T USE THE UPLINE TO PRESSURE THEM
A three-way call should provide:
Expertise.
Perspective.
Answers.
Not:
TWO-ON-ONE CLOSING PRESSURE.
That destroys:
Trust.
LET THE PROSPECT ASK THE EXPERT
That creates:
A better conversation.
IF THEY'RE READY TO JOIN, SLOW DOWN ENOUGH TO BE CLEAR
Yes.
I said:
Slow down.
Before enrollment, make sure they understand:
Costs.
Products.
Compensation basics.
Policies.
Income expectations.
Their first steps.
Then:
Enroll.
A CLEAN YES IS BETTER THAN A CONFUSED YES
You want:
INFORMED ENROLLMENT.
Not:
Buyer's remorse.
AFTER THEY SAY YES, FOLLOW-UP DOESN'T STOP
Now follow-up becomes:
ONBOARDING.
Help them:
Get started.
Understand the products.
Set a goal.
Learn the tools.
Find customers.
Identify prospects.
Schedule first actions.
That's how:
Momentum begins.
DON'T ENROLL AND DISAPPEAR
Nothing destroys trust faster than:
“Welcome to the team!”
Then:
SILENCE.
Leadership begins:
Immediately.
YOUR FIRST 24–48 HOURS MATTER
Help the new person get:
Oriented.
Not:
Overwhelmed.
One next step.
Then another.
FOLLOW-UP WITH CUSTOMERS MATTERS TOO
Don't think follow-up is only for:
Business prospects.
A customer buys:
Follow up.
Ask:
Did the order arrive?
Have you tried it?
Any questions?
How are you using it?
Would you reorder?
Remember Day 52:
CUSTOMER SERVICE CREATES CUSTOMERS.
FOLLOW-UP CAN CREATE REFERRALS
A happy customer says:
“I love it.”
That's a natural opportunity to say:
“I'm glad. If you know anyone else who might enjoy it, feel free to send them my way.”
Simple.
FOLLOW-UP BUILDS RELATIONSHIPS
And relationships can produce:
Customers.
Referrals.
Business builders.
Future opportunities.
Even when:
THE ORIGINAL ANSWER WAS NO.
That's why you don't burn:
Bridges.
A PERSON IS MORE VALUABLE THAN A TRANSACTION
Keep that mindset.
Your business may last:
Years.
Your reputation may last:
Decades.
Don't sacrifice:
LONG-TERM TRUST
for:
A short-term enrollment.
MYTHS VS. FACTS
Myth: If someone is interested, they'll contact you.
Fact: People get busy. Professional follow-up helps interested people continue a conversation they already agreed to have.
Myth: Following up means asking repeatedly whether they're ready to join.
Fact: Good follow-up asks questions, provides relevant information, clarifies concerns and helps someone make a decision.
Myth: Every objection should be overcome.
Fact: Some concerns can be clarified; others may be legitimate reasons not to join.
Myth: “I need to think about it” always means no.
Fact: Sometimes people genuinely need more information or time. Ask what they need to evaluate.
Myth: A prospect who says no is a failed prospect.
Fact: No is a legitimate outcome, and respectful treatment can preserve the relationship.
Myth: More follow-up is always better.
Fact: Follow-up should match the person's interest. Repeated unwanted contact becomes pressure.
Myth: Your goal is to close everybody.
Fact: Your goal is to help people determine whether the product or business is a good fit.
COACH MARCUS TAKEAWAYS
Here's what I want you to remember.
1. SET THE FOLLOW-UP BEFORE YOU SEND THE INFORMATION.
Don't say:
“GET BACK TO ME.”
Schedule:
The next conversation.
2. FOLLOW UP WHEN YOU SAID YOU WOULD.
Reliability builds:
TRUST.
3. ASK WHAT STOOD OUT.
Get:
Them talking.
4. LISTEN BEFORE ANSWERING.
Understand:
The real question.
5. DON'T FEAR OBJECTIONS.
Questions are part of:
DUE DILIGENCE.
6. DON'T PRESSURE FINANCIALLY VULNERABLE PEOPLE.
Income is:
Not guaranteed.
7. RESPECT NO.
Keep:
The relationship.
8. PUT “NOT NOW” ON THE CALENDAR.
Don't rely on:
Memory.
9. TRACK YOUR PIPELINE.
Business owners use:
DATA.
10. SORT, DON'T CONVINCE.
Your job is not:
MAKE THEM SAY YES.
Your job is:
HELP THEM MAKE A DECISION.
MY FINAL THOUGHT
Follow-up is where:
PROFESSIONALISM SHOWS.
Anybody can send:
A link.
Anybody can invite someone to:
A presentation.
Anybody can say:
“YOU SHOULD CHECK THIS OUT.”
But what happens:
After they look?
That's where:
Listening matters.
That's where:
Questions matter.
That's where:
Integrity matters.
And that's where you discover:
Whether the person is:
Actually interested.
Has questions.
Needs more time.
Or simply isn't:
A FIT.
I've learned something important over the years:
I DON'T NEED TO CONVINCE PEOPLE.
That removes:
A lot of pressure.
I can:
Share.
Follow up.
Answer.
Help.
And then:
LET THEM DECIDE.
If it's:
Yes...
Great.
Let's get started.
If it's:
No...
No problem.
If it's:
Not now...
Let's agree on when to:
Reconnect.
That's business.
No drama.
No guilt.
No chasing.
Because I don't want someone joining my business thinking:
“MARCUS TALKED ME INTO THIS.”
I want them saying:
“I LOOKED AT THE INFORMATION, ASKED MY QUESTIONS, AND DECIDED THIS MADE SENSE FOR ME.”
That's a much better:
Yes.
And when they become a business builder...
I want them to treat:
Their prospects
the same way.
That's:
DUPLICATION.
Not just duplicating:
The script.
Duplicating:
THE VALUES.
Respect people.
Tell the truth.
Answer questions.
Follow up.
Keep your word.
Don't pressure.
Let people decide.
That's how you build something you can:
BE PROUD OF.
Tomorrow we're going to tackle a question almost every new network marketer asks:
“HOW MANY PEOPLE SHOULD I TALK TO EVERY DAY?”
And this is where we're going to introduce something important.
Not:
50 cold messages.
Not:
100 random DMs.
Not:
Talking to everybody who walks past you.
We're going to build around:
CONSISTENT DAILY ACTIVITY.
And I'm going to introduce:
THE 2-3-2 DAILY SUCCESS SYSTEM
Share with 2.
Post 3.
Follow up with 2.
Simple enough to:
Remember.
Simple enough to:
Teach.
Simple enough to:
Duplicate.
But powerful enough to create:
CONSISTENT BUSINESS ACTIVITY.
That's Day 56.
Getting older is automatic.
Becoming more disciplined is intentional.
DON'T JUST GET OLDER. GET BETTER AT IT.
Faith. Health. Wealth. Build All Three.
— Coach Marcus Jones
BUSINESS, MARKETING & INCOME DISCLAIMER
This article is provided for general educational and informational purposes only and is not individualized business, legal, financial, tax, marketing or income advice. Network marketing results vary widely. No level of income, customer acquisition, team growth, rank advancement, recurring income or business success is guaranteed. Earnings and lifestyle representations should be truthful, substantiated and appropriately qualified. Prospects should receive accurate information about costs, requirements, typical results, policies and the work involved and should be allowed to make informed decisions without high-pressure tactics. Always review current official company materials and applicable laws and regulations before making product, business or income representations.
SOURCE ANNOTATIONS & FURTHER READING
Federal Trade Commission — Business Guidance Concerning Multi-Level Marketing
The FTC's MLM guidance emphasizes examining what a compensation structure actually incentivizes and how an opportunity is promoted in practice. This makes truthful explanations of sales activity, compensation and expectations especially important during prospect conversations.
Federal Trade Commission — Consumer Advice: Multi-Level Marketing Businesses and Pyramid Schemes
FTC consumer guidance encourages prospective participants to research an MLM, understand its products, costs and compensation structure, and resist pressure to make rushed decisions.
Federal Trade Commission — Earnings Claims and Money-Making Opportunities
FTC guidance and enforcement activity emphasize that earnings representations need adequate substantiation and should not create misleading expectations through atypical income examples, testimonials or lifestyle representations.
PHASE 2 — WEEK 8: HOW TO BUILD NETWORK MARKETING
Day 52: How Do You Find Customers in Network Marketing?
Day 53: How Do You Find Prospects Without Being Pushy?
Day 54: What Should You Say When Someone Asks About Your Business?
Day 55: How Do You Follow Up With a Network Marketing Prospect? — Current Article
Day 56: How Many People Should You Talk to Every Day?
Day 57: Why Do Most People Fail in Network Marketing?
Day 58: How Long Does It Take to Build a Successful Network Marketing Business?
Day 59: What Is Duplication in Network Marketing?
Day 60: What Are the Most Important Skills to Learn in Network Marketing?
NEXT: DAY 56
How Many People Should You Talk to Every Day?
Tomorrow we move from:
KNOWING WHAT TO DO
to:
DOING IT CONSISTENTLY.
We'll talk about why:
Huge activity goals
can create:
Burnout.
Why:
No activity goal
creates:
No momentum.
We'll distinguish:
Conversations
from:
Pitches.
We'll look at:
Daily activity.
Weekly numbers.
Tracking.
Consistency.
And why your system needs to work for:
THE AVERAGE PERSON.
Then we'll introduce a simple activity framework:
THE 2-3-2 DAILY SUCCESS SYSTEM
Share with 2.
Start two genuine conversations or share the product/business with two appropriate people.
Post 3.
Create three purposeful social-media touchpoints that educate, engage, build your brand or create curiosity.
Follow up with 2.
Reconnect with two customers or prospects already in your pipeline.
That's:
SEVEN PURPOSEFUL DAILY ACTIONS.
Not seven:
Pitches.
Seven:
BUSINESS-BUILDING ACTIONS.
And over time:
Consistency can turn those small daily actions into: